Support
Anime Food Recipes (Japanese Food Recipes: Anime) · Last updated: 6 October 2026
Need help, found a bug in a recipe, or want to ask something?
Write to lanchasdev@gmail.com. A real person reads it and normally answers within two or three days. You can write in English or Spanish.
It helps if you say which device and system version you are on, which recipe it was, and what you did just before the problem appeared.
Things worth knowing before you write
There is no account, and your recipes live on your device
The app has no login. Favorites, cooking progress, the shopping list, preferences and achievements are stored on your device and nowhere else. If you delete the app or change device, that progress does not come back, and we cannot restore it because we never had a copy.
I bought Premium and it does not show
Open the My kitchen tab → Premium and tap Restore purchases, signed in with the same Apple ID or Google account you bought it with. Premium is a single one-time purchase: it unlocks the premium recipes and removes all ads, and it is restored for free on any device with that same account. If it still does not appear, write to us with the date of the purchase (never send card details).
Refunds
Payments are handled entirely by Apple or Google, so we cannot issue refunds ourselves. On iPhone, request one at reportaproblem.apple.com; on Android, from your Google Play order history.
I want to change my advertising choice
Open My kitchen → Settings → Ad privacy options to reopen the consent form (the row appears where the form applies). On iPhone you can also change tracking at any time in Settings → Privacy & Security → Tracking. Declining only makes ads less relevant; the app works exactly the same.
The vegan version of a recipe
Almost every recipe has a vegan mode that rewrites the ingredient list with plant-based swaps. Allergy and intolerance warnings are marked on each recipe, but always check the labels of what you buy.
The screen turns off while I cook
Use Cooking mode from any recipe: it keeps the screen awake and runs the timers for each step.
The app is in the wrong language, or the units are wrong
The app follows your device language the first time it opens and then remembers what you pick. Language and units (metric or imperial) can be changed from My kitchen → Settings.
I want to delete everything
Deleting the app removes everything stored on the device, including the anonymous analytics identifier. If you have written to us by email and want that message deleted, ask and we will delete it.
Soporte en español
Escríbenos a lanchasdev@gmail.com. Para recuperar Premium: Mi cocina → Premium → Restaurar compras con la misma cuenta de la tienda. Para cambiar la publicidad: Mi cocina → Ajustes → Opciones de privacidad de anuncios. Los reembolsos los gestionan Apple o Google.